Privacy Policy.

Last updated: March 29, 2026 This privacy policy applies to Veton BV (“Veton”, “we”, “us”), owner of https://veton.be (“Website”) and the Veton EV mobile application (“App”), available on iOS and Android.

At Veton, we believe it is important to guarantee the privacy of our users. This policy defines what information we collect through our Website and App, how we use it, and your rights regarding this information.

By using the Website or the App, you agree to this privacy policy and the associated conditions. You may withdraw your consent at any time by deleting your account or contacting us.

Account Information When you create an account or sign in (via email, Apple, or Google), we collect:

• Email address


• Name (if provided)


• Authentication identifiers necessary to maintain your login session

Charger Data When you connect an EV charger through the App, we collect:

• Charger identifier and connection status


• Charging session data: start/end times, energy consumption (kWh), duration


• RFID card identifiers (if used for authentication at the charger)


• Configuration settings you apply through the App

Device and Usage Data

• Device type and operating system version (for app compatibility)


• IP address (for network communication)


• App usage patterns to improve the user experience

Website Data

• IP address, browser type, and pages visited


• Cookies for website functionality and analytics (see “Cookies” section below)

We use the collected information to:

• Provide and maintain the App and its features


• Enable remote monitoring and control of your EV charger


• Display your charging history and energy statistics


• Authenticate your identity and manage access permissions


• Improve our products and services


• Communicate with you about your account or our services

We do not sell your personal information to third parties. Your data may be shared with:

• Your installer: If you assign a professional installer to your charger, they may access your charger’s configuration and status data to provide support.


• Household members: If you invite other users to your household, they may access shared charger data based on the permissions you grant.


• Service providers: We use trusted third-party services for authentication, hosting, and infrastructure. These providers process data on our behalf and are bound by data protection agreements.

We implement industry-standard security measures to protect your data, including encrypted communications, secure authentication, and access controls. Access to your charger data is protected by a granular permission system that you control. We retain your data for as long as your account is active. Charging session data is stored to provide you with historical insights into your energy usage. When you delete your account:

• Your personal information is removed from our systems


• Charger associations and permissions are revoked


• Session data linked to your account is deleted

Under the GDPR, you have the right to:

• Access your personal data


• Correct inaccurate data


• Delete your account and associated data (available directly in the App under Settings > Account)


• Export your charging session data (CSV export available in the App)


• Withdraw consent at any time


• Lodge a complaint with a supervisory authority

To exercise any of these rights, contact us at the address below or use the relevant features in the App.

The Website uses cookies to track visitor behavior, page performance, and user experience. Cookies collect information such as browser type, pages visited, and visit frequency. You can disable cookies through your browser settings. The App does not use cookies. Children’s Privacy Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it. Changes to This Policy We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the Website or App after changes constitutes acceptance of the revised policy.

If you have any questions about this privacy policy, please contact us: Veton BV Boomsesteenweg 78 / 10 2630 Aartselaar Belgium info@veton.be +32 (0)3 375 51 20