EV charger maintenance FAQ

The Veton® charger is built to stay quiet on the facade for years.

The power electronics live indoors. The outdoor object holds the charging gun or socket, and on the pillar models a vertical LED. Maintenance is mostly cleaning the visible finish.

What follows is per material, plus what to check once a year.

Does a Veton charger need maintenance?

Yes, but most of it is cosmetic. The power electronics sit indoors in a separate enclosure. The outdoor object has no fans and no scheduled service intervals.

Keep the surface clean. Check the cable and the Type 2 connector once a year.

What should be checked regularly?

Once a year, walk through this list.

• Outdoor housing. Look for impact marks or movement.
• Cable and connector. Pins clean, sleeve intact, coil retracts smoothly.
• The gun door and the drainage path around it, on models that have one. Clear of debris.
• Hinges and socket covers. A drop of WD-40 or equivalent.
• Connectivity. OCPP link and any home energy management integration.
• The finish. Clean it per the routine below.

How do I clean each finish?

Powder-coated steel. Soft cloth or sponge, mild soapy water, rinse with clean water. No solvents, no abrasive pads. The self-healing Magnelis substrate underneath protects cut edges.

Teak. Let it silver naturally, or keep it warm-brown with teak oil once or twice a year. Dust off with a soft brush. For stains, a dedicated teak cleaner before re-oiling.

Belgian blue natural stone (petit granit). Clean water and a soft cloth. No acidic cleaners. Vinegar, descaler and citrus etch the stone. A stone-safe sealer can be reapplied periodically.

Carrara marble. Same rule as bluestone. No acids. Use a pH-neutral stone cleaner and a soft cloth. Watch for organic stains.

Does it matter how the charger looks over time?

The charger is part of the facade. A grimy charger reads the same way a weathered door handle reads.

There are no service hatches in the way. A cloth and water reach every visible surface.

What about the indoor component box?

The indoor enclosure sits in the building’s normal climate. Day to day, it is maintenance-free.

A periodic electrical inspection by your installer, in line with local regulation, is enough. Components inside are individually replaceable.

Why does my charger briefly wake the car?

That is the keep-alive. During a long pause — Solar mode waiting for more sun, Smart mode waiting for cheaper and sunnier hours — some EVs fall asleep and then ignore the charger when it is time to resume.

A short nudge of about 30 seconds keeps the car awake. It never runs in Off mode. Your installer can disable it on request.

Do my settings survive a power cut or charger restart?

Yes. Mode and settings live on the charger itself. After a power cut or a restart, the charger comes back on its own with everything intact.

Software updates run quietly in the background and never interrupt an active charging session.

Can I use the charger without the app at all?

Yes. Once a mode is set, the charger follows it on its own. The brain that decides how much to deliver lives inside the charger, not in the app and not in the cloud.

The Veton® app is there to check status and change settings. It is not required for the charger to run.

Last updated: 1 July 2026