Charging modes & the Veton app

Is the Veton app free?

Yes. The Veton app is free for every driver, on iPhone and Android. No subscription, no monthly fee — and the charger keeps charging even if you never open it.

The Veton charger is smart on its own, and the Veton app is the free companion that lets you see and steer it. This FAQ explains the charging modes, what the app shows, and how it all keeps working when your phone is off or the internet is down.

Do I need the Veton app or an account?

The app is a free companion, not a requirement. On your home Wi-Fi it talks to the charger directly, so everything works without signing in. Creating an account adds one thing: secure remote access from anywhere. Either way the charger is smart on its own — once you pick a mode it keeps following it, even with your phone off or the internet down.

What charging modes does Veton have?

Six, four of them one tap away. Off genuinely stops charging. Fast charges as fast as your installation safely allows. Solar charges only on your solar surplus. Smart picks the cheapest and sunniest hours and has the car ready by the time you leave. Under “More modes” there is Manual (you set the amps) and Capacity (cap your monthly grid peak so car charging never sets a new peak).

What does Smart mode do?

Smart mode learns your routine, looks at the day-ahead electricity prices and the solar forecast, and schedules charging into the cheapest and greenest hours — while still making sure the car is ready by your usual departure time. It shows you the plan, hour by hour. And it keeps working offline: it caches the latest price and solar outlook and plans locally, falling back to charging now if that information is ever stale, so the car is never left empty because the cloud was unreachable.

What is the difference between kW and “Configured to N A”?

The kW figure is the live charging speed — how fast energy is flowing into the car right now. The “Configured to N A” line is the current ceiling, in amps, that the charger is allowing. The car may take less than that ceiling if it is nearly full, cold or limited by its own settings, so the kW number is the true live draw.

Can I see and export my charging history?

Yes. The app shows your charging as a bar chart with a Days and Months view, breaks it down per charging point when your charger has more than one, and records the energy and duration of every session. You can export your sessions as a CSV file for expense claims or your own records.

Can I share my charger with someone?

Yes. You can give another person monitor access (they can see live status and history) or control access (they can also change modes, schedules and the grid limit). The most sensitive installer-only settings stay separate, so day-to-day sharing never exposes them.

Does it work when I am away from home?

Yes, once you sign in. With an account the app reaches your charger over Veton’s secure cloud from anywhere — the office, on holiday, on mobile data. On your home Wi-Fi the app talks to the charger directly, with no internet connection needed at all.

What do the live readings Car, Total and Grid mean?

When you open the charging controls, a live power panel shows three readings. Car is how much power the car is taking right now. Total is how much your whole home is consuming. Grid is your net exchange with the grid: a positive number means you are importing (buying) power, and a negative number means you are exporting (sending solar back). Together they let you see at a glance whether the car is running on solar or on the grid.

What do the car statuses mean — Ready, Charging, Paused, Complete?

The charger reports the car’s state in plain words. Ready means nothing is plugged in and the charger is idle. Car connected means a car is plugged in but not yet charging. Charging means the car is actively charging. Paused means it is plugged in but on hold for now — for example waiting for solar, or the car itself paused. Complete means the car is full or has reached its own limit. An Error status means something needs attention; re-seat the plug and, if it persists, contact your installer.

Why isn’t my car charging, or why did it pause?

There is always a plain-language status line telling you why, and the reason is almost always normal and clears by itself. The usual causes: the charger is in Off mode, which genuinely stops charging; Solar mode is waiting for enough sun or for the house to free up headroom under your grid limit; Capacity mode is holding your grid use under the limit while the house is busy; Smart mode is waiting for the cheapest or sunniest hours and will still finish before you leave; the charger is briefly waking a sleeping car; the car shows Complete; the car is asleep or set to charge later by its own schedule; the charger is controlled by an external EMS; or a mode is set below your car’s minimum current, which the charger will not charge at. Solar, Capacity and Smart pauses resume on their own as conditions change.

Do I need an account, and what data is collected?

On your home Wi-Fi everything works without signing in — no account needed. Signing in adds secure remote access from anywhere and lets you share the charger. As for data, kept honest: charging data (sessions, energy, live power and your settings) so the app can show your usage and the charger can charge smartly; basic account info (your sign-in identity and display name) only if you choose to sign in; and your location and panel details only for Smart mode, to fetch the right local prices and solar forecast. Used without signing in, the charger works locally and is not linked to a personal account.

Can I manage more than one charging point?

Yes. If your charger has several charging points (connectors), the app lets you pick which one you are looking at, shows live data per point, and breaks the history down per point so you can see how much each delivered. The available power is shared fairly between the points that are charging, while keeping the total within the site’s safe limit — nothing for you to coordinate.

See also solar EV charging FAQ, energy management & EMS FAQ and load balancing FAQ.

Last updated: 28 May 2026