FAQ

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Most asked

How do I set up my new Veton charger? — Bringing a new Veton® charger online. Plug in the network cable, open the web interface, point it at your meter. Fifteen minutes, start to…
What charging modes does the Veton app have? — The Veton® charger is smart on its own. The Veton® app is the free companion that lets you see and steer it. Six modes, a live view, a…
How does solar EV charging work with Veton? — Solar charging means the car charges from your own panels, not the grid. The Veton® charger reads the surplus from the main meter. The…
What is the maximum charging power of Veton? — Power and cable choices, explained. The defaults are drawn for a charger that gets used every day, by hand, in front of the building. Spec…
What does a Veton charger cost over its lifetime? — Total cost of ownership is what a charger costs over its life. Not what it costs on day one.

Materials, durability, charging power, total cost of ownership.

Veton durability FAQ — Durability is not just an IP rating. The charger stands outside through heat, cold, rain and UV. It has to keep working. It also has to still look right on the…
EV charger materials FAQ — The charger stands outside, next to the building, for the next ten years. The finish is what you see. The substrate is what decides whether it still reads as…
EV charger weather resistance FAQ — An outdoor charger lives outside for fifteen years. Rain, UV, frost, salt air, a stray bumper. Weather resistance is three things together. The IP and IK…
EV charger total cost of ownership FAQ — Total cost of ownership is what a charger costs over its life. Not what it costs on day one.
Charging power and cables FAQ — Power and cable choices, explained. The defaults are drawn for a charger that gets used every day, by hand, in front of the building. Spec sheets matter. So…
Bidirectional charging FAQ — Bidirectional charging lets an electric vehicle send energy back. To a home (V2H), to a building (V2B), or to the grid (V2G).
5 year on-site support FAQ — Five years of on-site support, included. A Veton® charger is built to be opened, inspected and serviced at the installation address. Separate components…

Charging modes, solar, load balancing, EMS integration.

Charging modes & the Veton app — The Veton® charger is smart on its own. The Veton® app is the free companion that lets you see and steer it. Six modes, a live view, a session history. Works…
Solar EV charging FAQ — Solar charging means the car charges from your own panels, not the grid. The Veton® charger reads the surplus from the main meter. The setup depends on the…
Load balancing FAQ — Load balancing keeps the charger inside the headroom the rest of the building leaves behind. It matters most where heat pumps, solar, batteries or several…
Energy management & EMS integration FAQ — A charger does not live alone. A building has solar, a battery, a heat pump, hot water, HVAC, lighting. On top of that, a dynamic tariff and a fixed grid…
Veton® load management device load management FAQ — The Veton® load management device is a small controller installed next to your chargers. It decides, second by second, how much power each car gets. It lets…

Physical installation and first-time setup.

EV charger installation FAQ — A Veton® charger is planned with the building, not after it. Position, cable reach, the indoor component box and the conduit route are decided together. The…
Setting up your new Veton charger — Bringing a new Veton® charger online. Plug in the network cable, open the web interface, point it at your meter. Fifteen minutes, start to finish.

Maintenance, billing, OCPP and cloud management.

EV charger maintenance FAQ — The Veton® charger is built to stay quiet on the facade for years.
Local OCPP, EMS and cloud management FAQ — A charger should keep working when the internet does not. Cloud is useful for visibility, reporting and updates. The decisions that protect the building…
OCPP and charging platforms FAQ — A charging platform is the back office behind the charger. It handles access, billing, reimbursement and reporting across a site or a fleet. For a single home…
EV charging billing and reimbursement FAQ — Billing depends on the use case. A home reimbursing one driver needs a clean kWh log. A fleet or hotel needs user identification, tariffs and invoicing. The…

Architects, project teams and hospitality.

EV chargers for architects and project teams FAQ — The charger belongs in the drawing, not in the punch list.
EV charging for hospitality FAQ — For hotels, restaurants and resorts. The charger sits at the entrance, next to the lighting and the landscaping. It is read before the front door is.

Last updated: 1 July 2026